Complaint Handling Policy

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Risk Disclaimer
This website is operated by Nu Mkts Corp. a company registered under the Laws of Seychelles. The services provided are offered for eligible customers directly and in collaboration with Licensed and Regulated Onam Trading (Pty) Ltd, – a company incorporated and registered under the laws of South Africa and authorized as Financial Service Provider (“FSP”) by the South Africa Financial Sector Conduct Authority (“FSCA”) with FSP number 51105 with a brand name TotalFx.

Risk warning: The products offered in this website are traded on margin and carry a high level of risk and it is possible to lose all your capital. These products may not be suitable for everyone, and you should ensure that you understand the risks involved.

Nu Mkts Corp. and TotalFx do not offer their services to residents of the United States of America, North Korea, Myanmar, Iran and other countries whose domestic regulations classify such investment offering as prohibited.

Nu Mkts Corp. does not direct its website and services to any person in any country in which the use of its website and services are prohibited by the local legislation. When accessing this website from a country in which its use may or may not be prohibited, it is the user’s responsibility to ensure that any use of the website or services adhere to local legislation. NuMkts Corp. does not affirm that the information on its website is suitable to all jurisdictions.

Rateo Ltd (located in Cyprus with registration number HE 457844) is acting as payment agent on behalf of Onam Trading (Pty) Ltd (South Africa), which is the License Holder by facilitating payments on behalf of the latter.